Microsoft is introducing a Power Virtual Agent Platform that can create a Bot without code. Microsoft is introducing a Power Virtual Agent Platform that can create a Bot without code. In November 2019, Microsoft has re-branded their Microsoft Automation Tool as Power Automate, with the launch of a new Bot Development Platform called Power Virtual Agent.
So now the members of the Power Platform family,
Power Virtual Agent is the newest member of the Power Platform family and is built on Microsoft’s Bot Framework, or Bot-Builder Framework and The drag-and-drop concept is designed to make it easy for anyone with no Coding / Development knowledge to create a Chat Bot.
The purpose of this Power Virtual Agent Tool is to create a ChatBot that is as easy as creating an article in Microsoft Office Word.
From the creation of Conversation Flows, you can integrate MS Teams, Slack, Facebook Messenger and any other Bot Supporting Chat Platform, and the entire life cycle of the Bot Building is included.
Microsoft AI Services also includes LUIS Intent Identification and Entity Reservation.
One of the best features here is that you can create your No-Code or Bot with minimal code, and convert it to an Azure Resource if you want.
As Microsoft pointed out, Triggers / Services in Power Automate (formerly Microsoft Flow) is easy to use. It is also very high in Analytics.
This is where the end of the user using the bot stops, as well as identifying the most active Dialog / Consumer focused Dialog.
While ChatBot has been a hot topic for the past two or three years, we have had a lot of frustrations with User Experience, as most of these developers are adept at making Chat Bot, but they lack the expertise and the HR knowledge.
Another key to using this kind of No-Code / Low-Code tool is the ability to create a Bot for Product Expert.
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